Sagano Facilities Management is a wholly - owned subsidiary of the Godvari Group. We are a proudly tier one contributor in Facilities Management who focuses strongly on pref-erential procurement andenterprise development within our industry through robust supply chain methodologies.
Our objective is to reduce your costs while simplifying your business. Our expert teams have the experience and industry knowledge to take tasks off your hands, leaving you to focus on your corebusiness and save you costs simultaneously.
The Cloud Based System is an Enterprise Resource Planning (ERP) which incorporates a Property and Facilities Management Module that covers the Financial Management and the Lease Management aspects of the property management function remotely 24/7.
Our clients are able to log service requests via our contact centre and performance can be accessed and monitored through an online portal. The 24/7/365 state-of-the-art Contact Centre, is available to our clients for all service requests and resolutions with our agents capable of bringing up information related to your portfolio, services and SLA’s in order to assess predefined priority levels and dispatch services as agreed. Through our integrated approach to information, our teams provide you with relevant real-time information and dashboard reporting based on your SLA and KPI requirements and are fully customisable on request.
We survey, monitor, and control key aspects of these sites and provide fast-reaction emergency response services through our dedicated and experienced team of registered engineers and technicians. Through the use of custom-designed handheld devices, which offers a real-time facility for logging information from the fi eld into our systems, we are able to log work orders, log fi eld requests, upload photo’s, complete timesheets, scan barcodes and complete asset verifi cations. This use of technology, experience and expertise assures our clients of best-in-class facilities management.